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Q. A parked car on our driveway apparently leaked oil onto the pavers. What product can I use to remove it, or do they need to be replaced?  A. More often than not, dirty pavers can be cleaned and restored to like new condition for a lot less than... Read More

Q. I have had a travertine patio for approximately 10 years installed in sand. It has accumulated dirt from not being hosed or washed. What products do you recommend to clean it?  A. How to go about cleaning your patio depends on whether your... Read More

Q. Can I use neutral stone cleaner on my black leather countertops?   A. By black leather countertops are you referring to the leather-look treatment on your natural stone countertops? If so, then yes, of course, a quality neutral cleaner for stone... Read More

Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber... Read More

Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it?   A. If you are... Read More

This will depend in which climate your building is located. If located in the northern hemisphere never schedule cleaning during the winter months since freezing temperature can cause the stone to spall. The best times are in late spring or early... Read More

Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops?   A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and... Read More

Q. I have a large space covered in dull travertine tile which i am planning to polish and seal. There is a zero grout which has become very dark. how can i clean the grout without damaging tile?   A. There are several alkaline grout cleaners that... Read More

Q: I'm trying to determine what products to purchase for a travertine shower with pepple floor, and a marble countertop. How often is stone-safe cleanser intended to be used? And what is the difference between pH neutral cleaner and other stone... Read More

Q: We are preparing our house for sale and have installed beautiful granite counters in the kitchen, and what our installer tells us is Travertine in the bathroom on a ready-made cabinet. The granite was professionally sealed and is a wonderful... Read More